發貨政策

Shipping Policy
I. Order Processing Time
Thank you for visiting and shopping at EverJoy General Store!
We commit to processing your order within 1–3 business days of receiving your order confirmation email.
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
II. Shipping Methods and Estimated Delivery Times
Shipping Methods: We partner with reputable courier companies and select the most suitable shipping method based on your delivery address to ensure your package arrives safely and on time.
Delivery Time: Domestic delivery generally takes 3–7 business days. International delivery times vary by destination, typically ranging from 7–21 business days.
Please note: Slight delays may occur for deliveries to remote areas or during public holidays.
III. Shipment Tracking
Order Tracking: Once your order ships, we will send you a tracking number via email or SMS so you can monitor your package's status at any time.
IV. International Shipping and Customs Duties
We offer international shipping; however, some countries may impose import taxes or customs duties.
Any such charges incurred are the responsibility of the recipient.
Shipping Costs: Free shipping is available for select items; please refer to the product detail page for specifics. For orders that do not qualify for free shipping, the shipping cost will be displayed at checkout.
V. Shipping Delays
During peak seasons, customs clearance processes, or due to uncontrollable shipping issues (such as weather, pandemics, or customs delays),
your package may experience slight delays.
We will actively communicate with the logistics provider to ensure you receive your items as soon as possible.
VI. Incorrect Addresses and Returned Packages
Please ensure that the delivery address you provide is correct and complete.
EverJoy General Store is not liable for package delays or returns resulting from incorrect address information. If a package is returned, we will contact you to reschedule delivery (additional shipping fees may apply). If you have any questions regarding shipping, please feel free to contact our customer service team. We are dedicated to serving you!
VII. Our Commitment
We are committed to providing our customers with a safe, fast, and reliable delivery experience.
Thank you for your trust and support of EverJoy General Store!