Terms of Service

Terms of Service
Welcome to EverJoy General Store.
By using this website, you agree to comply with the following Terms of Service; please read them carefully before making a purchase or browsing.
I. Terms of Website Use
By accessing or using this website, you acknowledge that you have read and agreed to be bound by these terms.
If you do not agree to these terms, please do not use this website or our services.
We reserve the right to modify or update these terms at any time; changes will take effect immediately.
Users are responsible for periodically reviewing the latest version of the Terms of Service.
II. Website Information and Products
We make every effort to ensure the accuracy of product information, images, prices, and stock levels displayed on the website.
We reserve the right to cancel orders in the event of errors caused by human error, technical issues, or supply chain factors.
Product prices and stock availability are subject to change without notice.
III. Account Registration and Security
If registration features are available, users must provide true, accurate, and complete information.
Users are responsible for maintaining the security of their accounts and passwords.
Please contact us immediately if you discover any unauthorized use of your account.
IV. Orders and Payment
All orders are valid only after confirmation by us.
Accepted payment methods include credit cards, PayPal, Cash on Delivery (COD), etc. (subject to site settings).
We use secure payment gateways to process payment information and do not store your full payment data.
We reserve the right to refuse or cancel orders if we suspect fraud, fraudulent transactions, or policy violations.
V. Shipping and Delivery
We will arrange shipment as soon as possible after payment is received.
Shipping times may vary depending on location, customs clearance, or weather conditions.
Please ensure the provided shipping address is accurate. The buyer bears responsibility for any delays or losses resulting from an incorrect address.
For details on shipping timeframes and costs, please refer to the "Shipping Policy" page.
VI. Returns and Refunds
If you are not satisfied with a product, please contact us within 14 days of receipt.
All returns must comply with our "Refund Policy."
Refunds will be processed after we receive the returned item and verify its condition.
VII. Intellectual Property
All content on the website (including text, images, trademarks, logos, videos, etc.) is the property of VivaShop. Reproduction, dissemination, or commercial use of the website's content without permission is prohibited.
VIII. User Obligations and Prohibited Conduct
You agree not to engage in the following activities:
Submitting false or misleading information;
Interfering with website operations or attempting to breach system security;
Abusing promotional offers or placing fraudulent orders;
Uploading viruses, malicious code, or content that infringes upon the rights of others.
If a user violates the above provisions, we reserve the right to suspend or terminate their account and to pursue legal action.
IX. Disclaimer and Limitation of Liability
All content provided on this website is for general informational purposes only; we do not guarantee the completeness or enduring accuracy of the information.
We shall not be held liable for losses caused by force majeure events (such as natural disasters, network outages, policy changes, etc.).
To the maximum extent permitted by law, we are not liable for any indirect damages, loss of profits, or loss of data.
X. Governing Law and Dispute Resolution
These terms are governed by the laws of your country.
Disputes shall be resolved through amicable negotiation; if negotiation fails, the matter may be submitted to a court of competent jurisdiction.
XI. Contact Us
If you have any questions regarding these terms, please contact us via the following methods:
Company Name: BILTMORE TRUST COMPANY
Registered Address: 212 S. MAIN AVENUE, SUITE 203, SIOUX FALLS, SD 57104, USA
Company Registration Number: DB052347
Customer Service Email: [htkjshyx@gmail.com]
Business Hours: [Monday to Friday 9:00–18:00; Saturday 10:00–16:00]